Digital and IT Skills - Level 2

This course will help you build on your existing IT Skills. It will help you develop your practical computer skills you need to flourish in the working environment and everyday life and gain a nationally recognised qualification to prove it.

Having these IT skills will help you to organise your workload, streamline processes and access digital information. When applying for jobs, improving your ICT skills is a sensible way to give yourself a competitive advantage over other candidates.

This qualification will be delivered to you by a highly skilled and experienced tutor who will discuss your individual needs to ensure you get the most out of the course.

Course information

During this course you will learn -

• safe internet usage - such as using search engines for research purposes or updating company social media accounts
• typing - the ability to use a word processing program (such as Microsoft Word) to create letters, agendas and minutes. In some roles (such as medical or legal secretarial work) additional audio transcription skills will be required
• document creation - the ability to use software (such as Microsoft Word), to produce professional documents like PowerPoint presentations, letters, leaflets and posters
• data analysis - the ability to create and present statistical information
• email and calendar management - the ability to use an email solution (such as Microsoft Outlook) to communicate with internal and external contacts, keep calendars up to date and book meetings