Administrative Assistant - Level 2

Coming soon - August 2026

Do you take pleasure in organising and supporting others in making sure everything runs smoothly? Are you just starting out or have limited experience? If so, this apprenticeship could be for you.

This apprenticeship will equip you with the skills, knowledge and behaviours needed to perform routine administrative duties confidently and professionally. It is ideal if you are just starting your career journey, returning to work, or seeking an accessible entry point into business administration roles.

Administration assistant apprentices will work in roles such as adminstration officer, business support, clerical assistant, data clerk, receptionist and many more

Once completed an excellent progression apprenticeship would be the business adminstration level 3 apprenticeship

Course information

During this course you will learn a full range of skills that an adminstration assistant needs including -

• communicating professionally across email, telephone, digital chat and in-person
• supporting meetings and events following organisational procedures
• building and maintaining positive business relationships
• access, store and retrieve information using digital and physical systems
• using software packages to input, process and extract data
• formatting and checking documents, escalating errors when needed

This apprenticeship standard contains a list of skills, knowledge and behaviours they will need to have learnt by the end of their apprenticeship.